When We Are Closed
Primary Care Centres (Out of Hours)
When you telephone the practice in an emergency and we are closed, the answer machine will give you a contact number to ring: 0845 113 4433. On ringing this number you will be put through to BADGER. Badger are based at Solihull Hospital. You will then be offered :
- Advice over the telephone
- A consultation at a Primary Care Centre (the patient will be expected to travel to this)
- A Home visit if appropriate. (Elderly, housebound or terminally ill)
Weekend and Bank holidays are covered by BADGER.
For 24 hour advice call NHS 111.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.